The Freight Sales Playbook

The first 90 days, on paper.

One PDF a new brokerage hire works from every day, and a manager hands over on day one.

Founding Field Edition: $27 individual. Five-seat team pack: $119.

What is inside

Twelve moments from prospecting to the first delivered load.

Start with the Decision Map. Find the situation in front of you, use the smallest page that improves the decision, then get back to the work.

  1. 01

    The account might be worth pursuing

  2. 02

    You need useful account research

  3. 03

    You need the right buyer

  4. 04

    You are deciding how to approach

  5. 05

    You are preparing for discovery

  6. 06

    The conversation happened

  7. 07

    They rejected your rate

  8. 08

    They said yes

  9. 09

    The freight showed up different

  10. 10

    The first load is moving

  11. 11

    The first load delivered

  12. 12

    You already learned this

Working lines

Write the decision down.

Keep the evidence, assumption, trigger, and next move visible while the facts are still changing.

Rate Anatomy

Know which number is moving.

Keep revenue, carrier cost, gross profit, and margin from becoming one vague conversation.

The Reopen Rule

Check the old answer against new facts.

A prior answer governs only while the facts it depended on still hold.

For the new hire

A field guide for the next decision.

Built for newer freight salespeople, junior account executives, brokers, and agents developing commercial judgment during the first 90 days.

It is a desk reference, not a course and not a replacement for company pricing, credit, compliance, operations, or specialist authority.

For the manager

Day one has somewhere to start.

The five-seat team pack adds Manager Entry pages and a shared language for coaching the moments where an assumption can become a customer commitment.

It supports internal use by up to five learners. There is no seat portal and no need to enter five learner names at checkout.

Sample working page

They want a number. The freight is not clear.

The page does not hand over a script. It shows what has to be true before a planning number becomes a customer commitment.

Built by freight operators. A decade inside brokerage, dispatch, driver management, permitting, oversized and heavy haul, agency ownership, and terminal leadership. Not a course company. A freight company that trains judgment.

The Freight Sales Playbook

Use the smallest page that improves the decision.

Release notification

Know when it ships.

Playbook release note

Know when the Playbook ships.

Enter your email and confirm the message we send. You will also receive The Freight Decision every other Thursday.

Enter only your own contact information. Do not enter customer, carrier, shipment, rate, employer, learner, or other confidential information.

When a PDF is not enough

Give the decisions somewhere to be reviewed.

The Freight Broker Decision Program adds a simulated desk, practitioner review, and a written manager debrief.

See the Program