Current site behavior
The site uses a contact form on /talk/. Information you submit there (name, company, work email, number of seats, and anything you write in the message field) is sent to us by email through a third-party form provider and used only to respond to your inquiry.
The newsletter form collects an email address, optional first name, explicit consent, and the limited visit attribution described below. No Alpha learner, course user, employee, legacy contact, personal contact, or existing list is subscribed automatically.
Direct email
If you email Freight Decision Lab, the business inbox receives your email address and whatever you choose to include. Email correspondence is separate from MailerLite and the learner environment and is used to review and respond to the request.
Do not email customer, carrier, shipment, rate, employer, learner, access, or other confidential information. Freight Decision Lab may retain ordinary business correspondence as reasonably needed for follow-up, recordkeeping, security, or legal obligations.
Newsletter delivery
Newsletter requests pass through a server-side Freight Decision Lab endpoint to MailerLite. MailerLite receives the email address, optional first name, and assignment to The Freight Decision group. New, unconfirmed, and eligible resubscribing addresses remain unconfirmed until the recipient uses the confirmation link sent by MailerLite.
The API credential remains server-side. The request IP may be held briefly in an in-memory rate limit and may appear in routine hosting security logs; it is not included in the MailerLite subscriber payload. MailerLite’s own retention, suppression, and unsubscribe records apply to newsletter delivery.
Traffic attribution and site events
If a visit includes campaign parameters, the site may keep source, medium, campaign, content, and term values in session storage so newsletter signup can retain the context of that visit. Session storage is limited to the browser tab session. The site also prepares the landing path and the referring site’s origin. Those values are accepted only in the approved signup request and are not added to the MailerLite subscriber profile without a separately reviewed field mapping.
The site prepares privacy-limited event signals for starting and completing the public Decision Snapshot and a successful newsletter signup. The source code does not send those signals to an analytics account unless a separately reviewed adapter is configured. Browser-side Cloudflare Web Analytics injection is disabled for the public site.
Server and hosting records
A hosting provider may create routine request, security, and aggregate traffic records, such as an IP address, browser information, requested URL, status code, and request time. Those records are controlled by the production hosting configuration.
Newsletter expectations
A successful request begins a confirmation step rather than silently adding an address as an active subscriber. Every issue will include an unsubscribe method. Suppressed, bounced, or abuse-flagged addresses are not bypassed by this site.
Existing learners
The company site is separate from the learner environment. Existing learners should use their authorized access route. This notice does not replace the participation or privacy information provided with learner access.
Before collection expands
This notice will be updated before Freight Decision Lab enables an analytics service, payment flow, account, or other collection. The update will identify the data purpose, retention approach, service providers, and applicable choices.
Questions
Email privacy questions to sales@freightdecisionlab.com. Newsletter, direct-email, and learner data remain separate.